Pakistan Post to Take Over Nationwide Electricity Bill Distribution in Major Shift

In a significant move aimed at improving service delivery and operational efficiency, the federal government has transferred the responsibility of distributing electricity bills across Pakistan to Pakistan Post. This initiative marks a new chapter in utility service reforms and strengthens the role of the national postal system.

The process will begin with a pilot phase, under which one sub-division of each DISCO (Distribution Company) will see bills delivered by Pakistan Post personnel. According to officials, if the trial proves effective, the model will be expanded to other areas in a phased rollout.

Talks are also ongoing with K-Electric, the utility provider for Karachi, to potentially include them in this project, ensuring a standardized billing distribution system across all major regions.

Officials involved in the transition revealed that within six months, Pakistan Post will be handling nationwide electricity bill delivery. Additionally, in the final phase, the postal department will assume the responsibility of printing the bills, further consolidating the process under a single federal entity.

Postmaster Generals across Pakistan have already received formal instructions to begin preparations for this transition.

Meanwhile, the government continues to implement digital reforms in other sectors. The Federal Board of Revenue (FBR) has introduced Pakistan’s first-ever AI-based Customs Clearance and Risk Management System (RMS). The new technology leverages machine learning and BOTs to optimize import/export processes.

According to initial testing, the AI system has improved goods declaration accuracy by over 83%, while green channel clearance has risen by 250%—a major leap toward automation and efficiency in customs operations.