Telenor Pakistan Completes Massive CBS Migration to Power Next-Generation Digital Services

Telenor Pakistan has successfully completed a landmark migration of its entire customer base of 90 million prepaid and postpaid subscribers to a next-generation Charging and Billing System (CBS), marking one of the world’s largest “one-go” migrations. This cloud-native platform, hosted on a private cloud, brings enhanced service resilience, geo-redundancy, and high scalability, paving the way for advanced digital services and faster innovation.

The new CBS is designed to support Pakistan’s rapidly expanding digital ecosystem, offering seamless integration through over 100 APIs. By modernizing its core infrastructure, Telenor Pakistan can now accelerate the rollout of next-generation digital services, reduce time-to-market for new offerings, and strengthen readiness for emerging technologies, including 5G.

The migration was achieved through extensive collaboration among cross-functional teams from Telenor Pakistan, Huawei, and other technology partners. Coordinated efforts across multiple departments ensured a smooth, uninterrupted transition, underscoring the company’s operational excellence and technological capability.

Speaking on the achievement, Telenor Pakistan CEO Awais Vohra described the migration as a “pivotal step” in the company’s digital transformation journey. He highlighted that the upgraded CBS strengthens the company’s core systems, supports faster response to customer needs, and provides a scalable foundation for future innovations and 5G deployment.

Huawei Pakistan CEO Ethan Sun also praised the successful implementation, emphasizing the partnership’s focus on enabling next-generation digital capabilities. He noted that the CBS platform enhances operational efficiency while laying the groundwork for Pakistan’s telecom sector to embrace 5G and beyond.

The upgraded system positions Telenor Pakistan at the forefront of digital transformation in the country. With this future-ready infrastructure, the company is well-placed to introduce innovative services, improve customer experience, and contribute to Pakistan’s vision of a connected and digitally empowered nation.

By investing in cutting-edge technology and operational excellence, Telenor Pakistan demonstrates its commitment to innovation and long-term technological development, creating opportunities to support the growth of digital Pakistan.