Govt’s AI Decisions to Face Human Review Under New Policy in Pakistan

Pakistan has introduced a new governance framework that places artificial intelligence (AI) systems under stricter transparency, accountability, and human oversight requirements, marking a significant step toward regulated adoption of emerging technologies in public administration.

The new framework is part of the broader National Data Governance Policy, which sets clear standards for how government departments can use AI and automated decision-making tools in sensitive or high-impact areas. The policy is designed to ensure that technological efficiency does not come at the cost of fairness, accountability, or citizens’ rights.

Under the updated rules, government agencies using AI systems in decisions that affect legal rights, public services, or welfare outcomes must ensure that these systems remain explainable and auditable. In practical terms, this means that automated systems cannot operate as “black boxes” without clear documentation of how decisions are made.

A key feature of the policy is the requirement for meaningful human review. Citizens affected by significant automated decisions will have the right to request human intervention where appropriate, ensuring that final accountability does not rest solely with algorithms.

The framework also requires public sector organizations to conduct detailed risk assessments before deploying AI-based systems. These assessments must evaluate potential issues such as algorithmic bias, discrimination, data misuse, and system reliability. Agencies will also be required to maintain records that explain how AI systems function and how decisions are generated.

To strengthen governance, the policy establishes a dedicated oversight structure covering artificial intelligence, automated decision-making, emerging technologies, and spatial data systems. This structure will introduce technical standards for AI accountability, performance monitoring, model explainability, and ongoing system evaluation.

A major requirement under the framework is the mandatory registration of high-risk AI systems before deployment in government operations. This step is intended to ensure visibility, oversight, and compliance across all critical AI applications used in the public sector.

Implementation and monitoring responsibilities will be handled by the Pakistan Digital Authority, which will conduct compliance assessments, technical reviews, and periodic audits of AI systems used by government departments. The authority will also ensure that departments follow standardized practices for data protection and algorithmic governance.

Officials state that the objective is not to restrict innovation but to create a controlled environment where AI can improve efficiency in public service delivery while remaining transparent and accountable to citizens. The policy reflects a global trend where governments are increasingly introducing regulatory safeguards for AI deployment in sensitive sectors.

Experts believe the move could help build public trust in digital governance by ensuring that automated systems remain aligned with ethical standards and legal protections. As AI adoption expands across taxation, healthcare, law enforcement, and citizen services, human oversight is expected to play a critical role in balancing innovation with responsibility.

The policy signals a structured shift toward responsible AI governance in Pakistan, where technology is being integrated into public systems under clear accountability mechanisms.